Terms of Use

  1. The purchase entitles the customer to 1 year of support and upgrades for installable software products unless otherwise stated in the product description. 
  2. All auto-renewable subscription purchases will be charged automatically around the end of the term. 
  3. Renewal/Auto-Renewal will extend the validity of the license by a year, extending the support and upgrades. 
  4. The customer agrees to use the product as is, and any customization to the code should be done after permission from Bsoft.
  5. The customer agrees to use the installable products only for one installation on only one site*, domain or subdomain.
  6. *Sites on WordPress Multisite will mean separate sites and will require separate licenses. 
  7. Staging/Development Installations allowed: 

Refund

  1. Refund on Auto-Renewal is provided on a pro-rata basis up to 30 days from the auto-renewal payment date. A handling charge of 5% will be deducted on refunds. There is no handling charge if the amount is used immediately for upgrades/downgrades or any other products.
  2. New purchases and manual renewal of all on-premise/installable plugins and software are non-refundable.
  3. Refunds on new purchases and manual renewal are provided only for a defect in the products that Bsoft is not able to fix.
  4. Server-specific issues are not considered a defect in the software, and any related support/refund is at the discretion of Bsoft. 
  5. Any other requests for a refund on installable products are at the sole discretion of Bsoft.

B. Refund on Cloud Solutions:

  1. Refunds for the unused duration of any Cloud Solutions are provided on a pro-rata basis. A handling charge of 5% will be deducted on refunds. There is no handling charge if the amount is used immediately for upgrades/downgrades or any other products.

C. Refund on Installation/Upgrade Service:

  1. Installation/Upgrade service payments are non-refundable